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PRIVACY POLICY

MobileAsia

Last updated: 1st May 2026

1. INTRODUCTION

MobileAsia (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. INFORMATION WE COLLECT

We may collect and process the following types of personal data:

2.1 Information You Provide

Name
Contact number (e.g. WhatsApp)
Email address (if provided)
Any information submitted through enquiry forms or messages

2.2 Automatically Collected Information

IP address
Browser type and version
Pages visited
Date and time of visit

Note: Our website is primarily informational. Most interactions and enquiries are handled via our official Facebook Page or messaging platforms.

3. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

To respond to enquiries and provide information
To assess eligibility for our services (subject to approval requirements)
To improve our website and communication clarity
To comply with legal or regulatory requirements

We do NOT sell or trade your personal data to third parties.

4. DISCLOSURE OF INFORMATION

We may disclose your information only when necessary:

To authorised financial institutions (e.g. AEON Credit or similar partners) for processing applications
To service providers assisting in operations (if applicable)
When required by law or regulatory authorities

All disclosures are made strictly for business and operational purposes.

5. DATA SECURITY

We take reasonable steps to protect your personal data from unauthorised access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure. By using our website, you acknowledge this risk.

6. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. YOUR RIGHTS

Under the PDPA, you have the right to:

Request access to your personal data
Request correction of inaccurate or outdated data
Withdraw consent for the use of your data (subject to legal or contractual limitations)

To exercise these rights, please contact us using the details below.

8. COOKIES

Our website may use basic cookies to enhance user experience and understand website usage.

You may choose to disable cookies through your browser settings.

9. THIRD-PARTY LINKS

Our website may contain links to third-party platforms, including Facebook.

We are not responsible for the privacy practices of these external sites. Users are encouraged to review their respective privacy policies.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. CONTACT US

If you have any questions regarding this Privacy Policy or your personal data, please contact:

MobileAsia
+601110509992
hello@mobileasia.my

BAHASA MALAYSIA

ENGLISH